FAQ – French Fripe: everything you need to know before ordering
FAQ – French Fripe: everything you need to know before ordering
Why buy second-hand clothes?
Secondhand fashion allows you to consume responsibly while still accessing unique and stylish pieces. It's an eco-friendly, economical, and fashionable solution that gives new life to quality clothing.
Are the clothes authentic and in good condition?
Yes, all our items are carefully selected, checked, and cleaned before being offered for sale. We only list authentic pieces in excellent or very good condition.
How do I choose my size?
Each product sheet indicates the size and fit of the garment. If you're unsure, don't hesitate to contact us: we can provide you with the exact measurements of the item.
Are the items unique?
Yes! Each piece is unique. They are often vintage models or rare pieces. Once sold, the piece will no longer be available, so don't delay if you fall in love with it.
What are the delivery times?
We prepare your order within 48 hours maximum. Delivery then takes 2 to 4 business days in mainland France, depending on the carrier selected.
Can I return an item?
Yes, you have 14 days after receipt to notify us of a return. The item must be returned in its original condition. Contact us by email for the detailed procedure.
How to maintain a vintage garment?
We recommend washing at a low temperature or by hand, depending on the fabric. Some more delicate items may require dry cleaning. You'll find care instructions on each product page.